Last updated: August 2026
Global rank: Worldwide · 2026-08
#25,152
AI visibility: Grade A+
97
SEO health: Latest audit
86
Visits
37.9K
per month, estimated
Keywords
7.2K
ranking in Google
Organic share
100%
37.8K organic visits
LLMS.txt
Published
135 lines AI engines can read
You're seeing the free preview of tidio.com
tidio.com Web Traffic Statistics
Key findings
- Tidio (Customer Service) is ranked #25,152 worldwide in our August 2026 domain ranking, inside the top 100,000, down 1,221 places from #23,931 in July 2026.
- It is estimated to receive about 37,900 visits a month from search, 100% of it organic, across 7,154 ranking keywords.
- Its AI visibility score is 97 out of 100 (grade A+), with a published llms.txt of 135 lines.
- Its last technical audit scored 86/100, with "Optimize Images" the highest-priority fix.
| Month | Rank | Move |
|---|---|---|
| August 2026 | #25,152 | ▼ 1,221 |
| July 2026 | #23,931 | ▼ 969 |
| June 2026 | #22,962 | — |
| May 2026 | #22,962 | ▲ 445 |
| April 2026 | #23,407 | ▲ 826 |
| March 2026 | #24,233 | ▲ 14 |
| February 2026 | #24,247 | — |
What this company does
Tidio builds customer support software that pairs an AI agent with live chat and help desk tools. The system handles common questions on its own while routing trickier conversations to human agents when needed. Businesses set up automated flows in advance so replies stay consistent, and the platform connects with other apps they already use for orders, payments, and marketing. Many online stores, SaaS companies, and…
Our read on the site
Significant improvements needed.
tidio.com Traffic and Visitor Engagement
tidio.com draws an estimated 37,900 visits a month from search engines. Effectively all of it is organic — about 37,800 visits from unpaid results. Paid search contributes only about 33 visits a month. Spread across 7,154 ranking keywords, that averages roughly 5.3 organic visits per keyword.
Monthly visits
37.9K
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
37.8K
100% of all traffic
Paid visits
33
0.09% of its search traffic
Organic vs paid
100%
0%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
tidio.com AI Visibility
On our AI visibility scale tidio.com earns 97 of 100 points, a grade A+. It takes full marks for LLMS.txt, SEO health, Crawlability and Structured data. The biggest gap is Company profile, at 22 of 25 points (7/8 core fields), worth 3 points if closed.
Grade A+
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
Present
7/8 core fields
100/100
robots ✓ · sitemap ✓
Detected
Fix these first
- → Complete your company profile so AI answers about you stay accurate.
tidio.com LLMS.txt
The llms.txt on tidio.com runs to 135 lines (5,764 characters) across 12 sections, last generated in March 2026. It introduces the site as "Tidio - AI Customer Service Platform". It tells AI engines the business works in Customer Service, Artificial Intelligence and SaaS. It describes 3 products, with prices such as Live Chat Software at Starting at $29/month. Services it lists include Customer Support Automation and Integration Services. The audience it names is Businesses, E-commerce Owners, Customer Support Teams, aged 25-54 (Global). Technologies it mentions include React, Node.js, AWS and MongoDB. The keywords it claims start with "AI customer service", "customer support software", "live chat tools" and "helpdesk tools".
Status
Published
AI engines can read it
Lines
135
In the file
Size
5.8K
Characters
Sections
12
Updated Mar 12, 2026
What the file says
# Tidio - AI Customer Service Platform ## About Tidio is a leading customer service platform that integrates AI-driven chatbots, live chat, and helpdesk tools to enhance business communication. Trusted by over 300,000 businesses globally, Tidio empowers companies to improve customer satisfaction through personalized and efficient support. Their innovative solutions cater to a wide range of industries, streamlining customer interactions with automation and real-time assistance. **Areas of Work:** Customer Service, Artificial Intelligence, SaaS ## Things to Remember - **Website:** https://tidio.com - **Address:** Gdańsk, Poland - **Contact:** [email protected] - **Phone:** Not Available - **Hours:** Mon-Fri: 9AM-5PM - **Timezone:** Europe/Warsaw - **Currency:** USD - **Company Type:** Private - **Employees:** 150 employees - **Revenue:** $10M - **Hiring Status:** Yes, actively hiring ## Products - **AI Chatbot** (Contact for pricing): An intelligent chatbot powered by AI to automate customer interactions and provide instant responses. - **Live Chat Software** (Starting at $29/month): Real-time chat solution to engage with customers directly on your website. - **Helpdesk Tools** (Contact for pricing): Comprehensive ticketing system to manage customer inquiries and issues efficiently. ## Services - **Customer Support Automation** (Contact for quote): Customized setup and integ
Sections in the file
Areas of work
Keywords it claims
Technologies
Products it tells AI about
- AI ChatbotContact for pricing
- Live Chat SoftwareStarting at $29/month
- Helpdesk ToolsContact for pricing
Services it tells AI about
- Customer Support AutomationContact for quote
- Integration ServicesContact for quote
Competitors it names
Audience it targets
Businesses, E-commerce Owners, Customer Support Teams · 25-54 · Global
Company type
Private · actively hiring
tidio.com Organic Keywords
Google lists tidio.com for about 7,154 keywords, which together bring an estimated 37,800 organic visits a month.
Ranking keywords
7.2K
Found in Google for this domain
Visits they bring
37.8K
Estimated organic visits a month
Top ranking keywords
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
What it ranks for
tidio.com SEO Audit
The latest technical audit of tidio.com scored 86 out of 100 overall. Performance is its weakest area at 55, while SEO scores highest at 100. The audit makes 15 recommendations in all, and 3 of the 4 listed first are rated high priority or critical.
Overall
SEO
Excellent
Performance
Accessibility
Excellent
Fix these first
- HighOptimize Images
- HighMinimize JavaScript and CSS
- MediumLeverage Browser Caching
- HighReduce Server Response Time
11 more recommendations, with the exact changes and the pages they apply to, are in the full report.
tidio.com Competitors and Alternatives
Tidio's company profile names zendesk.com, intercom.com and freshdesk.com as competitors. Its own llms.txt adds livechat.com and chatbot.com. Outside its market, the domains ranked closest to it in our worldwide ranking are oleads.com, thescottishsun.co.uk, hscoscdn00.net and richmond.edu.
tidio.com Company Profile
Tidio builds customer support software that pairs an AI agent with live chat and help desk tools. The system handles common questions on its own while routing trickier conversations to human agents when needed. Businesses set up automated flows in advance so replies stay consistent, and the platform connects with other apps they already use for orders, payments, and marketing. Many online stores, SaaS companies, and…
Tidio was founded in 2013, about 13 years ago, and is headquartered in Gdańsk, Poland. Its workforce is listed as between 101 and 250 employees. It was founded by Not Available. Its profile files it under Customer Service, with further tags for Artificial Intelligence, SaaS and B2B. Products on record for it: AI Chatbot, Live Chat Software and Helpdesk Tools. Reported revenue is $10M (2023). Its tagline reads: "Scale customer service without losing the human touch.".
- Sector
- Customer Service
- Headquarters
- Gdańsk, Poland
- Founded
- 2013
- Employees
- 101-250
- Revenue
- $10M (2023)
- Funding
- Not Disclosed
- Founders
- Not Available
- Products
- AI Chatbot, Live Chat Software, Helpdesk Tools
tidio.com Traffic by Country
Which markets this brand actually serves, and where the web links to it from.
Top customer markets
AI estimate · live webWe only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Where its backlinks come from
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
tidio.com Backlink Analytics
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for tidio.com yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
Companies ranked next to tidio.com
Neighbours of #25,152 in our worldwide ranking — each with its own report.
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