Last updated: September 2026
Global rank: Worldwide · 2026-09
#136,772
AI visibility: Grade C
67
SEO health: Latest audit
0
Visits
0
per month, estimated
Keywords
0
ranking in Google
Organic share
0%
of all search traffic
LLMS.txt
Published
76 lines AI engines can read
You're seeing the free preview of gladly.chat
gladly.chat Company Profile
Gladly builds live chat software designed to help businesses connect with customers in real time. Their platform combines simple chat interfaces with AI-powered chatbots to handle common questions while routing complex issues to human agents. Over the years they have refined their tools around customer engagement metrics so teams can see exactly where conversations are improving satisfaction scores. Many e-commerce s…
Founded in 2018 (about 8 years ago), Gladly is based in San Francisco, United States. Its workforce is listed as between 11 and 50 employees. Its profile files it under Software & Internet, with further tags for AI, Data & Automation; Marketing, Sales & Customer Experience; and Live Chat Software. The product on record for it: Gladly Live Chat. Total funding on record is Bootstrapped. Its tagline reads: "Customer support chat solutions that feel personal".
- Sector
- Software & Internet
- Headquarters
- San Francisco, United States
- Founded
- 2018
- Employees
- 11-50
- Revenue
- Not Disclosed
- Funding
- Bootstrapped
- Products
- Gladly Live Chat
gladly.chat Web Traffic Statistics
Key findings
- Gladly (Software & Internet) is ranked #136,772 worldwide in our September 2026 domain ranking, up 34,961 places from #171,733 in August 2026.
- Its AI visibility score is 67 out of 100 (grade C), with a published llms.txt of 76 lines.
- Its last technical audit scored 0/100, with "Implement Essential On-Page SEO Elements" the highest-priority fix.
| Month | Rank | Move |
|---|---|---|
| September 2026 | #136,772 | ▲ 34,961 |
| August 2026 | #171,733 | ▲ 84,219 |
| July 2026 | #255,952 | ▲ 22,713 |
| June 2026 | #278,665 | — |
| May 2026 | #278,665 | ▼ 39,487 |
| April 2026 | #239,178 | ▼ 26,564 |
| March 2026 | #212,614 | ▼ 19,759 |
| February 2026 | #192,855 | — |
What this company does
Gladly builds live chat software designed to help businesses connect with customers in real time. Their platform combines simple chat interfaces with AI-powered chatbots to handle common questions while routing complex issues to human agents. Over the years they have refined their tools around customer engagement metrics so teams can see exactly where conversations are improving satisfaction scores. Many e-commerce s…
Our read on the site
The overall SEO health of https://gladly.chat is critically poor, with missing essential on-page elements such as title, meta description, and header tags. Additionally, significant technical issues exist, including the absence of a viewport meta tag, robots.txt, and sitemap.xml, which hinder search engine indexing and…
gladly.chat Traffic and Visitor Engagement
Paid search ads bring 100% of it — more than its organic results do.
Monthly visits
0
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
0
0% of all traffic
Paid visits
0
No paid search detected
Organic vs paid
0%
0%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
gladly.chat AI Visibility
gladly.chat scores 67 out of 100 on our AI visibility scale, grade C. It takes full marks for LLMS.txt and Structured data. The biggest gap is SEO health, at 0 of 20 points (0/100), worth 20 points if closed. It also loses points on Crawlability (0/10) and Company profile (22/25).
Grade C
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
Present
7/8 core fields
0/100
robots ✗ · sitemap ✗
Detected
Fix these first
- → Complete your company profile so AI answers about you stay accurate.
- → Add robots.txt and sitemap.xml so AI crawlers can read you.
gladly.chat LLMS.txt
The llms.txt on gladly.chat runs to 76 lines (4,880 characters) across 12 sections, last generated in May 2026. It introduces the site as "Gladly - Live Chat Software for Customer Support". It tells AI engines the business works in Software & Internet; AI, Data & Automation; and Marketing, Sales & Customer Experience. It describes 4 products, including Gladly Live Chat, Gladly Chatbot Builder and Gladly Analytics Dashboard. Services it lists include Chat Implementation, Chatbot Training and Support Strategy Consulting. The audience it names is Business owners and support teams, aged 25-45 (Global). Technologies it mentions include HTTPS and Cloud Infrastructure. The keywords it claims start with "live chat software", "chatbot integration", "customer engagement" and "AI customer service".
Status
Published
AI engines can read it
Lines
76
In the file
Size
4.9K
Characters
Sections
12
Updated May 17, 2026
What the file says
# Gladly - Live Chat Software for Customer Support ## About Gladly builds live chat software designed to help businesses connect with customers in real time. Their platform combines simple chat interfaces with AI-powered chatbots to handle common questions while routing complex issues to human agents. Over the years they have refined their tools around customer engagement metrics so teams can see exactly where conversations are improving satisfaction scores. Many e-commerce stores and SaaS companies rely on Gladly to reduce response times and keep shoppers from abandoning carts. The software integrates with popular helpdesk systems and CRMs so support teams do not have to switch between multiple windows. Gladly’s analytics dashboard highlights chat support metrics that matter most, such as first response time and resolution rate. Their chatbot builder lets non-technical users create flows that answer product questions or collect feedback without writing code. Because the platform is cloud-based, companies can scale chat volume during peak seasons without buying extra hardware. Gladly also offers mobile-friendly widgets that load quickly on any device, even when the site itself lacks a proper viewport tag. The company focuses on mid-market brands that need more than basic free chat tools but do not want the complexity of enterprise suites. Their pricing model is usage-based, so
Sections in the file
Areas of work
Keywords it claims
Technologies
Products it tells AI about
- Gladly Live ChatContact for pricing
- Gladly Chatbot BuilderContact for pricing
- Gladly Analytics DashboardContact for pricing
- Gladly Mobile WidgetContact for pricing
Services it tells AI about
- Chat ImplementationIncluded
- Chatbot TrainingContact for pricing
- Support Strategy ConsultingContact for pricing
Competitors it names
Audience it targets
Business owners and support teams · 25-45 · Global
Company type
Private
gladly.chat SEO Audit
The latest technical audit of gladly.chat scored 0 out of 100 overall. The audit makes 18 recommendations in all, and 4 of the 4 listed first are rated high priority or critical.
Overall
SEO
Performance
Accessibility
Fix these first
- CriticalImplement Essential On-Page SEO Elements
- HighCreate and Submit a Sitemap
- HighAdd Robots.txt File
- CriticalImplement Viewport Meta Tag
14 more recommendations, with the exact changes and the pages they apply to, are in the full report.
gladly.chat Competitors and Alternatives
Gladly's company profile names https://www.zendesk.com, https://www.intercom.com, https://www.livechat.com and https://www.tawk.to as competitors. Its own llms.txt adds https://www.chatfuel.com and https://www.gorgias.com. Outside its market, the domains ranked closest to it in our worldwide ranking are wfi.re, bedforme.com, myplant.io and vlex.es.
gladly.chat Traffic by Country
Which markets this brand actually serves, and where the web links to it from.
Top customer markets
AI estimate · live webWe only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Where its backlinks come from
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
gladly.chat Organic Keywords
The searches this domain already ranks for, and how much traffic they bring it.
Ranking keywords
0
Found in Google for this domain
Visits they bring
0
Estimated organic visits a month
Top ranking keywords
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
What it ranks for
gladly.chat Backlink Analytics
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for gladly.chat yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
Companies ranked next to gladly.chat
Neighbours of #136,772 in our worldwide ranking — each with its own report.
Wait — let's zoom out.
You are looking at one domain. gladly.chat competes in a market, and the same numbers exist for everyone in it — including the sites AI engines recommend instead of yours. Amrut AI reads all of them, so you can see who is winning, why, and what to change first.
Everything above, for your own domainand the plan to fix it
Run the free scan on your site and get its AI visibility score, its gaps, and the exact next steps.
Look up another company
A brand name or a domain — the whole overview loads in seconds.