Last updated: August 2026
Global rank: Worldwide · 2026-08
#1,923
AI visibility: Grade C
64
SEO health: Not audited
—
Visits
43.3K
per month, estimated
Keywords
5.6K
ranking in Google
Organic share
99%
43.0K organic visits
LLMS.txt
Published
156 lines AI engines can read
You're seeing the free preview of intercom.com
intercom.com Web Traffic Statistics
Key findings
- Intercom (Customer Communication) is ranked #1,923 worldwide in our August 2026 domain ranking, inside the top 10,000, up 93 places from #2,016 in July 2026.
- It is estimated to receive about 43,300 visits a month from search, 99% of it organic, across 5,552 ranking keywords.
- Its AI visibility score is 64 out of 100 (grade C), with a published llms.txt of 156 lines.
| Month | Rank | Move |
|---|---|---|
| August 2026 | #1,923 | ▲ 93 |
| July 2026 | #2,016 | ▼ 140 |
| June 2026 | #1,876 | — |
| May 2026 | #1,876 | ▼ 29 |
| April 2026 | #1,847 | ▲ 42 |
| March 2026 | #1,889 | ▲ 62 |
| February 2026 | #1,951 | — |
What this company does
Intercom is a platform designed for managing customer conversations online. It combines live chat, help desks, and messaging features so that businesses can talk to their visitors and users in real time or through scheduled messages. The system also includes tools for collecting feedback and understanding how people move through a website or product. Teams set up bots for common questions while keeping the option to…
intercom.com Traffic and Visitor Engagement
intercom.com draws an estimated 43,300 visits a month from search engines. 99% of it is organic, so it leans very little on paid search. Paid search contributes only about 317 visits a month. Spread across 5,552 ranking keywords, that averages roughly 7.7 organic visits per keyword.
Monthly visits
43.3K
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
43.0K
99% of all traffic
Paid visits
317
0.73% of its search traffic
Organic vs paid
99%
1%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
intercom.com AI Visibility
On our AI visibility scale intercom.com earns 64 of 100 points, a grade C. It takes full marks for LLMS.txt and Structured data. The biggest gap is SEO health, at 0 of 20 points (Not scanned yet), worth 20 points if closed. It also loses points on Crawlability (0/10) and Company profile (19/25).
Grade C
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
Present
6/8 core fields
Not scanned yet
Not scanned yet
Detected
Fix these first
- → Complete your company profile so AI answers about you stay accurate.
- → Run a full SEO scan — technical health is unscored until then.
intercom.com LLMS.txt
The llms.txt on intercom.com runs to 156 lines (7,346 characters) across 12 sections, last generated in May 2026. It introduces the site as "Intercom - Customer Service Platform". It tells AI engines the business works in Customer Service Software, SaaS Platforms and AI Automation. It describes 4 products, with prices such as Fin at Starts at $39/month and Resolve at $79/month. Services it lists include Implementation Consulting, Custom Bot Development, Success Management and Integrations Support. The audience it names is SaaS teams, e-commerce, tech startups, aged 25-55 (Global). Technologies it mentions include HTTPS, React, AWS and Google Analytics. The keywords it claims start with "helpdesk software", "customer support", "AI customer service" and "customer experience".
Status
Published
AI engines can read it
Lines
156
In the file
Size
7.3K
Characters
Sections
12
Updated May 6, 2026
What the file says
# Intercom - Customer Service Platform ## About Intercom is a leading customer messaging platform designed to help businesses scale their support and sales conversations. It offers tools like live chat, AI bots, and ticketing to make customer interactions seamless and personal. Companies of all sizes rely on it to turn one-off chats into lasting relationships. The platform integrates deeply with CRMs and e-commerce tools for smooth workflows. Fin, their AI agent, resolves up to 50% of queries automatically, freeing up teams. Analytics show exactly what's working in your comms strategy. From onboarding new users to upselling existing ones, Intercom covers it all. Security features ensure data stays safe across borders. Mobile apps keep everyone in sync remotely. Customizable workflows adapt to any business model. Their success team provides hands-on guidance for setup. Updates roll out frequently with user feedback in mind. Case studies prove ROI through faster resolutions and higher satisfaction. It's more than software—it's a way to humanize digital customer service. Thousands of teams worldwide swear by it for growth. Pricing tiers fit bootstrapped startups to enterprises. Community resources abound for best practices. In competitive markets, Intercom stands out for its focus on conversation quality. Support scales effortlessly as your business grows. Ultimately, it helps co
Sections in the file
Areas of work
Keywords it claims
Technologies
Products it tells AI about
- FinStarts at $39/month
- MessengerContact for pricing
- Resolve$79/month
- WorkspacesIncluded in plans
Services it tells AI about
- Implementation ConsultingCustom
- Custom Bot DevelopmentQuote-based
- Success ManagementIncluded
- Integrations SupportFree
Competitors it names
Audience it targets
SaaS teams, e-commerce, tech startups · 25-55 · Global
Company type
Private
intercom.com Organic Keywords
Google lists intercom.com for about 5,552 keywords, which together bring an estimated 43,000 organic visits a month.
Ranking keywords
5.6K
Found in Google for this domain
Visits they bring
43.0K
Estimated organic visits a month
Top ranking keywords
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
What it ranks for
intercom.com Competitors and Alternatives
Intercom's company profile names zendesk.com, drift.com and freshdesk.com as competitors. Its own llms.txt adds https://helpscout.com, https://desk.com, https://zoho.com and https://liveagent.com. Outside its market, the domains ranked closest to it in our worldwide ranking are restream-media.net, trustarc.com, register.com and pusher.com.
intercom.com Company Profile
Intercom is a platform designed for managing customer conversations online. It combines live chat, help desks, and messaging features so that businesses can talk to their visitors and users in real time or through scheduled messages. The system also includes tools for collecting feedback and understanding how people move through a website or product. Teams set up bots for common questions while keeping the option to…
Intercom was founded in 2011, about 15 years ago, and is headquartered in San Francisco, United States. Its workforce is listed as between 501 and 1,000 employees. Its founders are Eoghan McCabe and Des Traynor. Its profile files it under Customer Communication, with further tags for Software as a Service, Messaging and B2B. Products on record for it: Intercom Messenger, Intercom Inbox, Intercom Articles and Intercom Operator. Reported revenue is $100M (2022), and total funding is listed at $240M. Its tagline reads: "Messaging platform for business".
- Sector
- Customer Communication
- Headquarters
- San Francisco, United States
- Founded
- 2011
- Employees
- 501-1000
- Revenue
- $100M (2022)
- Funding
- $240M
- Founders
- Eoghan McCabe, Des Traynor
- Products
- Intercom Messenger, Intercom Inbox, Intercom Articles, Intercom Operator
intercom.com Traffic by Country
Which markets this brand actually serves, and where the web links to it from.
Top customer markets
AI estimate · live webWe only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Where its backlinks come from
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
intercom.com Backlink Analytics
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for intercom.com yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
intercom.com SEO Audit
How the site itself performs — speed, accessibility and the technical basics both search crawlers and AI crawlers depend on.
This site hasn't been audited yet.
The SEO report runs a fresh crawl and scores over 100 technical checks.
Companies ranked next to intercom.com
Neighbours of #1,923 in our worldwide ranking — each with its own report.
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