Last updated: September 2026
Global rank: Worldwide · 2026-09
#171,186
AI visibility: Grade A+
95
SEO health: Latest audit
87
Visits
0
per month, estimated
Keywords
0
ranking in Google
Organic share
0%
of all search traffic
LLMS.txt
Published
163 lines AI engines can read
You're seeing the free preview of mycustomer.com
mycustomer.com Company Profile
CX Today has become the go-to spot for anyone serious about customer experience, pumping out fresh news and sharp takes on the industry's big shifts. We dive into contact center tech, AI agents shaking things up, CRM platforms that actually deliver, and all the customer analytics tools pros need to stay ahead. It's not just headlines—our pieces unpack how these trends hit real businesses, from startups tweaking their…
CX Today was founded in 2020, about 6 years ago. Its workforce is listed as between 11 and 50 employees. Its profile files it under Customer Experience, with further tags for Contact Center Technology, AI Agents and CRM Platforms. Products on record for it: Daily Newsletter, CX Today Podcast, Premium Reports and Webinars. Total funding on record is Bootstrapped. Its tagline reads: "News, views and analysis for customer experience leaders".
- Sector
- Customer Experience
- Founded
- 2020
- Employees
- 11-50
- Revenue
- Not Disclosed
- Funding
- Bootstrapped
- Products
- Daily Newsletter, CX Today Podcast, Premium Reports, Webinars
mycustomer.com Web Traffic Statistics
Key findings
- CX Today (Customer Experience) is ranked #171,186 worldwide in our September 2026 domain ranking, down 593 places from #170,593 in August 2026.
- Its AI visibility score is 95 out of 100 (grade A+), with a published llms.txt of 163 lines.
- Its last technical audit scored 87/100, with "Optimize Title and Meta Description Length" the highest-priority fix.
| Month | Rank | Move |
|---|---|---|
| September 2026 | #171,186 | ▼ 593 |
| August 2026 | #170,593 | ▼ 7,182 |
| July 2026 | #163,411 | ▼ 4,002 |
| June 2026 | #159,409 | — |
| May 2026 | #159,409 | ▼ 13,045 |
| April 2026 | #146,364 | ▲ 1,539 |
| March 2026 | #147,903 | ▼ 99 |
| February 2026 | #147,804 | — |
What this company does
CX Today has become the go-to spot for anyone serious about customer experience, pumping out fresh news and sharp takes on the industry's big shifts. We dive into contact center tech, AI agents shaking things up, CRM platforms that actually deliver, and all the customer analytics tools pros need to stay ahead. It's not just headlines—our pieces unpack how these trends hit real businesses, from startups tweaking their…
Our read on the site
The overall SEO health of mycustomer.com is strong, with a solid SEO score of 92/100 and excellent accessibility and best practices scores. However, there are areas for improvement, particularly in on-page optimization and content strategy, which can enhance visibility and user engagement.
mycustomer.com Traffic and Visitor Engagement
Paid search ads bring 100% of it — more than its organic results do.
Monthly visits
0
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
0
0% of all traffic
Paid visits
0
No paid search detected
Organic vs paid
0%
0%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
mycustomer.com AI Visibility
mycustomer.com scores 95 out of 100 on our AI visibility scale, grade A+. It takes full marks for LLMS.txt, Crawlability and Structured data. The biggest gap is Company profile, at 22 of 25 points (7/8 core fields), worth 3 points if closed. It also loses points on SEO health (18/20).
Grade A+
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
Present
7/8 core fields
92/100
robots ✓ · sitemap ✓
Detected
Fix these first
- → Complete your company profile so AI answers about you stay accurate.
mycustomer.com LLMS.txt
The llms.txt on mycustomer.com runs to 163 lines (8,229 characters) across 12 sections, last generated in May 2026. It introduces the site as "CX Today - Customer Experience News". It tells AI engines the business works in Customer Experience Media, Contact Center Technology, AI in Customer Service and Customer Analytics. It describes 4 products, with prices such as Daily CX Newsletter at Free, CX Today Podcast at Free and Premium Reports at $99/year. Services it lists include Sponsored Content, Event Sponsorship, Custom Research and Advertising. The audience it names is CX executives, contact center leaders, service tech vendors, aged 25-55 (Global). Technologies it mentions include HTTPS, Viewport, robots.txt, sitemap.xml and llms.txt. The keywords it claims start with "Customer Experience", "CX News", "Customer Analytics" and "Contact Center Technology".
Status
Published
AI engines can read it
Lines
163
In the file
Size
8.2K
Characters
Sections
12
Updated May 4, 2026
What the file says
# CX Today - Customer Experience News ## About CX Today serves up the freshest takes on customer experience, zeroing in on tech that's reshaping how businesses connect with customers. From AI agents handling complex queries to CRM systems that predict needs, we break it down for readers who need actionable intel fast. Contact center innovations get heavy play, alongside analytics tools measuring what really moves the needle on satisfaction. Pros turn to us for unfiltered views on trends like personalization and omnichannel flows that keep customers coming back. We spotlight best practices, from journey mapping to feedback hacks that lift metrics across the board. Our beat covers the full spectrum for CX leaders, service ops folks, and vendors pushing boundaries. Exclusive interviews peel back the curtain on strategies working in the wild, while daily digests ensure no one's left behind. Podcasts add flavor with real-talk episodes, and webinars tackle hot topics live. We've carved a niche by ditching buzzwords for straight facts, building trust with a growing global crowd. Community input shapes our angle, making content hit home harder. As the CX world speeds up with automation and data floods, CX Today stays nimble, forecasting what's next. Events on the horizon will amp up networking, while premium stuff dives deeper for strategists. Bottom line: we equip you to deliver ex
Sections in the file
Areas of work
Keywords it claims
Technologies
Products it tells AI about
- Daily CX NewsletterFree
- CX Today PodcastFree
- Premium Reports$99/year
- On-Demand WebinarsFree with registration
Services it tells AI about
- Sponsored ContentContact for pricing
- Event SponsorshipContact for pricing
- Custom ResearchContact for pricing
- AdvertisingContact for pricing
Competitors it names
Audience it targets
CX executives, contact center leaders, service tech vendors · 25-55 · Global
Company type
Private
mycustomer.com SEO Audit
The latest technical audit of mycustomer.com scored 87 out of 100 overall. Performance is its weakest area at 64, while accessibility scores highest at 93. The audit makes 12 recommendations in all, and 4 of the 4 listed first are rated high priority or critical.
Overall
SEO
Excellent
Performance
Accessibility
Excellent
Fix these first
- CriticalOptimize Title and Meta Description Length
- HighAdd Alt Text to Missing Images
- HighConsolidate H1 Tags
- CriticalImprove Page Load Speed
8 more recommendations, with the exact changes and the pages they apply to, are in the full report.
mycustomer.com Competitors and Alternatives
CX Today's company profile names https://www.cxtoday.com, https://www.forrester.com, https://www.gartner.com and https://www.zdnet.com as competitors. Its own llms.txt adds https://www.customerthink.com and https://www.cxnetwork.com. Outside its market, the domains ranked closest to it in our worldwide ranking are sxzitu.com, site-media.eu, vniir.nl and posthaven.com.
mycustomer.com Traffic by Country
Which markets this brand actually serves, and where the web links to it from.
Top customer markets
AI estimate · live webWe only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Where its backlinks come from
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
mycustomer.com Organic Keywords
The searches this domain already ranks for, and how much traffic they bring it.
Ranking keywords
0
Found in Google for this domain
Visits they bring
0
Estimated organic visits a month
Top ranking keywords
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
What it ranks for
mycustomer.com Backlink Analytics
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for mycustomer.com yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
Companies ranked next to mycustomer.com
Neighbours of #171,186 in our worldwide ranking — each with its own report.
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