Last updated: September 2026
Global rank: Worldwide · 2026-09
#375
AI visibility: Grade A+
97
SEO health: Latest audit
84
Visits
3.4M
per month, estimated
Keywords
394.6K
ranking in Google
Organic share
100%
3.4M organic visits
LLMS.txt
Published
151 lines AI engines can read
You're seeing the free preview of zendesk.com
zendesk.com Web Traffic Statistics
Key findings
- Zendesk (Customer Service Software) is ranked #375 worldwide in our September 2026 domain ranking, inside the top 1,000, the same position it held in August 2026.
- It is estimated to receive about 3.4 million visits a month from search, 100% of it organic, across 394,600 ranking keywords.
- Its AI visibility score is 97 out of 100 (grade A+), with a published llms.txt of 151 lines.
- Its last technical audit scored 84/100, with "Optimize Images" the highest-priority fix.
| Month | Rank | Move |
|---|---|---|
| September 2026 | #375 | — |
| August 2026 | #375 | ▼ 13 |
| July 2026 | #362 | ▼ 33 |
| June 2026 | #329 | — |
| May 2026 | #329 | ▲ 66 |
| April 2026 | #395 | ▲ 9 |
| March 2026 | #404 | ▲ 42 |
| February 2026 | #446 | — |
What this company does
Zendesk provides a service platform built around AI Agents that handle customer and employee requests through chat, email, voice, and similar channels. The tools focus on managing tickets, routing questions, and generating responses so teams spend less time on repetitive work. Rather than requiring extensive setup, the system integrates with existing workflows to keep support organized and accessible for both interna…
Our read on the site
Significant improvements needed. 1 critical issue.
zendesk.com Traffic and Visitor Engagement
Search engines send zendesk.com an estimated 3.4 million visits a month. Effectively all of it is organic — about 3.4 million visits from unpaid results. Paid search contributes only about 1,633 visits a month. Spread across 394,600 ranking keywords, that averages roughly 8.5 organic visits per keyword.
Monthly visits
3.4M
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
3.4M
100% of all traffic
Paid visits
1.6K
0.05% of its search traffic
Organic vs paid
100%
0%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
zendesk.com AI Visibility
zendesk.com scores 97 out of 100 on our AI visibility scale, grade A+. It takes full marks for LLMS.txt, SEO health, Crawlability and Structured data. The biggest gap is Company profile, at 22 of 25 points (7/8 core fields), worth 3 points if closed.
Grade A+
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
Present
7/8 core fields
100/100
robots ✓ · sitemap ✓
Detected
Fix these first
- → Complete your company profile so AI answers about you stay accurate.
zendesk.com LLMS.txt
The llms.txt on zendesk.com runs to 151 lines (6,665 characters) across 12 sections, last generated in February 2026. It introduces the site as "Zendesk - Customer Service Software and AI Solutions". It tells AI engines the business works in Customer Service Software, SaaS and AI Technology. It describes 4 products, including Zendesk Support, Zendesk Chat and Zendesk Talk. Services it lists include Zendesk Implementation Services and Zendesk Training and Support. The audience it names is Businesses, Customer Support Teams, IT Professionals, aged 25-54 (Global). Technologies it mentions include React, Node.js, AWS, Python and MySQL. The keywords it claims start with "Zendesk AI Agents", "customer service software", "AI customer support" and "personalized support". It gives the company type as Public and says it is hiring.
Status
Published
AI engines can read it
Lines
151
In the file
Size
6.7K
Characters
Sections
12
Updated Feb 23, 2026
What the file says
# Zendesk - Customer Service Software and AI Solutions ## About Zendesk is a leading provider of customer service software designed to enhance customer experience through innovative AI-driven solutions. Trusted by over 200,000 companies, Zendesk delivers fast, personalized support across various channels including chat, email, and voice. The platform empowers businesses to streamline customer interactions and improve service efficiency. It is an essential tool for organizations aiming to elevate their customer engagement. **Areas of Work:** Customer Service Software, SaaS, AI Technology ## Things to Remember - **Website:** https://zendesk.com - **Address:** 1019 Market St, San Francisco, CA 94103, United States - **Contact:** [email protected] - **Phone:** +1-888-670-4887 - **Hours:** Mon-Fri: 9AM-5PM - **Timezone:** America/Los_Angeles - **Currency:** USD - **Company Type:** Public - **Employees:** 5000 - **Revenue:** $1.5B - **Hiring Status:** Yes, actively hiring ## Products - **Zendesk Support** (Contact for pricing): A ticketing system to manage customer inquiries and issues efficiently across multiple channels. - **Zendesk Chat** (Contact for pricing): Real-time chat software to engage with customers instantly on websites and apps. - **Zendesk Talk** (Contact for pricing): Voice support solution for handling customer calls with integrated ticketing and analytics. - **Z
Sections in the file
Areas of work
Keywords it claims
Technologies
Products it tells AI about
- Zendesk SupportContact for pricing
- Zendesk ChatContact for pricing
- Zendesk TalkContact for pricing
- Zendesk GuideContact for pricing
Services it tells AI about
- Zendesk Implementation ServicesContact for quote
- Zendesk Training and SupportContact for quote
Competitors it names
Audience it targets
Businesses, Customer Support Teams, IT Professionals · 25-54 · Global
Company type
Public · actively hiring
zendesk.com Organic Keywords
Google lists zendesk.com for about 394,600 keywords, which together bring an estimated 3.4 million organic visits a month.
Ranking keywords
394.6K
Found in Google for this domain
Visits they bring
3.4M
Estimated organic visits a month
Top ranking keywords
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
What it ranks for
zendesk.com SEO Audit
The latest technical audit of zendesk.com scored 84 out of 100 overall. Performance is its weakest area at 44, while SEO scores highest at 100. The audit makes 15 recommendations in all, and 3 of the 4 listed first are rated high priority or critical.
Overall
SEO
Excellent
Performance
Accessibility
Excellent
Fix these first
- HighOptimize Images
- HighMinimize JavaScript and CSS Files
- MediumImplement Lazy Loading
- HighReduce Server Response Time
11 more recommendations, with the exact changes and the pages they apply to, are in the full report.
zendesk.com Competitors and Alternatives
Zendesk's company profile names freshdesk.com, intercom.com and salesforce.com as competitors. Its own llms.txt adds servicenow.com and hubspot.com. Outside its market, the domains ranked closest to it in our worldwide ranking are opendns.com, allawnos.com, tp-link.com and media.net.
zendesk.com Company Profile
Zendesk provides a service platform built around AI Agents that handle customer and employee requests through chat, email, voice, and similar channels. The tools focus on managing tickets, routing questions, and generating responses so teams spend less time on repetitive work. Rather than requiring extensive setup, the system integrates with existing workflows to keep support organized and accessible for both interna…
Founded in 2007 (about 19 years ago), Zendesk is based in San Francisco, United States. Its workforce is listed as more than 5,001 employees. It was founded by Mikkel Svane. Its profile files it under Customer Service Software, with further tags for SaaS, AI Technology and Subscription-Based. Products on record for it: Zendesk Support, Zendesk Chat, Zendesk Talk and Zendesk Guide. Reported revenue is $1.5B (2022), and total funding is listed at $886M. Its tagline reads: "Transform customer and employee service with Zendesk AI Agents".
- Sector
- Customer Service Software
- Headquarters
- San Francisco, United States
- Founded
- 2007
- Employees
- 5001+
- Revenue
- $1.5B (2022)
- Funding
- $886M
- Founders
- Mikkel Svane
- Products
- Zendesk Support, Zendesk Chat, Zendesk Talk, Zendesk Guide
zendesk.com Traffic by Country
Which markets this brand actually serves, and where the web links to it from.
Top customer markets
AI estimate · live webWe only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Where its backlinks come from
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
zendesk.com Backlink Analytics
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for zendesk.com yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
Companies ranked next to zendesk.com
Neighbours of #375 in our worldwide ranking — each with its own report.
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