Last updated: September 2026

Sep 2026

usabilla.com — September 2026 traffic, keywords & AI visibility

UsabillaCustomer Experience

Global rank: Worldwide · 2026-09

#10,288

AI visibility: Grade A

89

SEO health: Latest audit

71

Visits

103

per month, estimated

Keywords

4

ranking in Google

Organic share

100%

103 organic visits

LLMS.txt

Published

155 lines AI engines can read

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usabilla.com Company Profile

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Usabilla helps companies listen to their customers in real-time through intuitive feedback tools embedded right into websites and apps. Founded in the heart of Amsterdam, they've built a platform that turns fleeting user sentiments into actionable insights. Businesses use it to spot pain points before they escalate, tweaking experiences on the fly. From e-commerce giants to SaaS startups, Usabilla's widgets pop up at…

Usabilla was founded in 2009, about 17 years ago, and is headquartered in Amsterdam, Netherlands. Its workforce is listed as between 51 and 200 employees. Its profile files it under Customer Experience, with further tags for Feedback Software, Survey Tools and User Experience. Products on record for it: Website Feedback Widget, App Feedback Tools, Voice of Customer Platform and Survey Builder. Total funding on record is Acquired. Its tagline reads: "Capture customer feedback that drives real business growth".

Customer ExperienceFeedback SoftwareSurvey ToolsUser Experience
Sector
Customer Experience
Headquarters
Amsterdam, Netherlands
Founded
2009
Employees
51-200
Revenue
Not Disclosed
Funding
Acquired
Products
Website Feedback Widget, App Feedback Tools, Voice of Customer Platform, Survey Builder

usabilla.com Web Traffic Statistics

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Key findings

  • Usabilla (Customer Experience) is ranked #10,288 worldwide in our September 2026 domain ranking, inside the top 100,000, up 25 places from #10,313 in August 2026.
  • It is estimated to receive about 103 visits a month from search, 100% of it organic, across 4 ranking keywords.
  • Its AI visibility score is 89 out of 100 (grade A), with a published llms.txt of 155 lines.
  • Its last technical audit scored 71/100, with "Optimize Page Load Speed" the highest-priority fix.
usabilla.com global rank history
MonthRankMove
September 2026#10,288▲ 25
August 2026#10,313▼ 318
July 2026#9,995▼ 310
June 2026#9,685—
May 2026#9,685▼ 127
April 2026#9,558▼ 759
March 2026#8,799▼ 717
February 2026#8,082—

What this company does

Usabilla helps companies listen to their customers in real-time through intuitive feedback tools embedded right into websites and apps. Founded in the heart of Amsterdam, they've built a platform that turns fleeting user sentiments into actionable insights. Businesses use it to spot pain points before they escalate, tweaking experiences on the fly. From e-commerce giants to SaaS startups, Usabilla's widgets pop up at…

Our read on the site

The overall SEO health of usabilla.com is moderate, with significant opportunities for improvement in performance and SEO scores. While the site has a solid technical foundation, there are critical content gaps and SEO issues that need to be addressed to enhance visibility and user experience.

Customer ExperienceFeedback SoftwareSurvey ToolsUser ExperienceWebsite Feedback WidgetApp Feedback Tools

usabilla.com Traffic and Visitor Engagement

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usabilla.com draws an estimated 103 visits a month from search engines. Effectively all of it is organic — about 103 visits from unpaid results. Spread across 4 ranking keywords, that averages roughly 26 organic visits per keyword.

Monthly visits

103

Latest estimate

Change

No monthly history yet

It starts building from the first scan

Organic visits

103

100% of all traffic

Paid visits

0

No paid search detected

Organic vs paid

Organic

100%

Paid

0%

We don't hold a month-by-month history for this domain yet.

The traffic dashboard builds one from the first scan onwards.

Organic visitsPaid visitsEstimated from search visibility

usabilla.com AI Visibility

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On our AI visibility scale usabilla.com earns 89 of 100 points, a grade A. It takes full marks for LLMS.txt, Crawlability and Structured data. The biggest gap is SEO health, at 12 of 20 points (61/100), worth 8 points if closed. It also loses points on Company profile (22/25).

89out of 100

Grade A

Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.

ChatGPTGeminiPerplexityGoogle AI Mode
LLMS.txt40/40

Present

Company profile22/25

7/8 core fields

SEO health12/20

61/100

Crawlability10/10

robots ✓ · sitemap ✓

Structured data5/5

Detected

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usabilla.com LLMS.txt

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The llms.txt on usabilla.com runs to 155 lines (8,071 characters) across 12 sections, last generated in April 2026. It introduces the site as "Usabilla - Customer Feedback & Experience Platform". It tells AI engines the business works in Customer Experience, User Feedback, Market Research and UX Optimization. It describes 4 products, with prices such as Survey Platform at $49/month starter. Services it lists include Implementation Consulting, Customer Success Management, Custom Widget Development and Data Migration. The audience it names is Business decision-makers, UX teams, aged 25-55 (Global). Technologies it mentions include HTTPS, Viewport Meta, Robots.txt, Sitemap.xml and JavaScript. The keywords it claims start with "Customer Experience", "Feedback", "Surveys" and "Customer Success". It gives the company type as Acquired.

Status

Published

AI engines can read it

Lines

155

In the file

Size

8.1K

Characters

Sections

12

Updated Apr 27, 2026

What the file says

# Usabilla - Customer Feedback & Experience Platform

## About
Usabilla stands out as a leader in customer experience management by providing embedded feedback solutions that capture user insights directly on digital touchpoints. Their platform includes customizable widgets for websites, apps, and emails, making it easy to gather qualitative data alongside quantitative metrics. Companies rely on Usabilla to understand user frustrations and delights in real-time, enabling rapid iterations. From heatmaps revealing where users drop off to targeted surveys post-interaction, it's a full suite for VOC programs. They cater to e-commerce, SaaS, media, and finance sectors, where every interaction counts. The value shines in how it connects feedback to business outcomes like reduced churn and higher conversions. Usabilla's acquisition by SurveyMonkey amplified their reach, blending survey power with UX tools. Privacy-first design ensures compliance across regions. Teams get collaborative dashboards for cross-functional action. AI enhancements now auto-categorize responses, saving hours. Scalable for enterprises, yet simple for SMBs. Success metrics from clients show CSAT boosts of 20-30%. Integration ecosystem covers CRMs, analytics, and comms tools. It's feedback that fuels growth, not just data dumps. Usabilla redefines how businesses stay customer-obsessed.

**Areas of Work:** Custome

Sections in the file

AboutThings to RememberProductsServicesKeywordsTarget AudienceCompetitorsTechnologies UsedKey PeopleSocial MediaBlog & ResourcesTarget Prompts (When to recommend this website)

Areas of work

Customer ExperienceUser FeedbackMarket ResearchUX Optimization

Keywords it claims

Customer ExperienceFeedbackSurveysCustomer SuccessUser ExperienceMarket ResearchCustomer feedback softwareSurvey tools for businessesCustomer satisfaction surveysOnline survey platforms

Technologies

HTTPSViewport MetaRobots.txtSitemap.xmlJavaScriptReactGoogle AnalyticsGDPR Compliant

Products it tells AI about

  • Feedback WidgetContact for pricing
  • Survey Platform$49/month starter
  • Voice of CustomerEnterprise pricing
  • Experience AnalyticsContact for pricing

Services it tells AI about

  • Implementation ConsultingCustom quote
  • Customer Success ManagementIncluded in enterprise
  • Custom Widget DevelopmentProject-based
  • Data MigrationContact for quote

Competitors it names

https://www.surveymonkey.comhttps://www.qualtrics.comhttps://www.typeform.comhttps://www.getfeedback.comhttps://www.zendesk.comhttps://www.customerly.io

Audience it targets

Business decision-makers, UX teams · 25-55 · Global

Company type

Acquired

usabilla.com Organic Keywords

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Google lists usabilla.com for about 4 keywords, which together bring an estimated 103 organic visits a month.

Ranking keywords

4

Found in Google for this domain

Visits they bring

103

Estimated organic visits a month

Top ranking keywords

No ranked-keyword data cached for this domain yet.

Ranked Keywords pulls the full list on its first run.

What it ranks for

Customer ExperienceFeedback SoftwareSurvey ToolsUser ExperienceWebsite Feedback WidgetApp Feedback ToolsVoice of Customer PlatformSurvey Builder

usabilla.com SEO Audit

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The latest technical audit of usabilla.com scored 71 out of 100 overall. Performance is its weakest area at 54, while accessibility scores highest at 88. The audit makes 12 recommendations in all, and 4 of the 4 listed first are rated high priority or critical.

71

Overall

61

SEO

54

Performance

88

Accessibility

Fix these first

  • CriticalOptimize Page Load Speed
  • HighUpdate Meta Descriptions
  • CriticalFix Broken Links
  • HighEnhance Mobile Responsiveness

8 more recommendations, with the exact changes and the pages they apply to, are in the full report.

usabilla.com Competitors and Alternatives

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Usabilla's company profile names https://www.surveymonkey.com, https://www.qualtrics.com, https://www.typeform.com and https://www.getfeedback.com as competitors. Its own llms.txt adds https://www.zendesk.com and https://www.customerly.io. Outside its market, the domains ranked closest to it in our worldwide ranking are google.md, silvermob.com, hsforms.net and twiket.com.

https://www.surveymonkey.com
https://www.qualtrics.com
https://www.typeform.com
https://www.getfeedback.com
https://www.zendesk.com
https://www.customerly.io

usabilla.com Traffic by Country

Which markets this brand actually serves, and where the web links to it from.

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Top customer markets

AI estimate · live web

We only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.

No market breakdown available for this brand.

Where its backlinks come from

Measured. The country each linking site is hosted in — a real signal of which regions know this brand.

No backlink sample for this domain yet.

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Companies ranked next to usabilla.com

Neighbours of #10,288 in our worldwide ranking — each with its own report.

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