Last updated: September 2026
Global rank: Worldwide · 2026-09
#10,288
AI visibility: Grade A
89
SEO health: Latest audit
71
Visits
103
per month, estimated
Keywords
4
ranking in Google
Organic share
100%
103 organic visits
LLMS.txt
Published
155 lines AI engines can read
You're seeing the free preview of usabilla.com
usabilla.com Company Profile
Usabilla helps companies listen to their customers in real-time through intuitive feedback tools embedded right into websites and apps. Founded in the heart of Amsterdam, they've built a platform that turns fleeting user sentiments into actionable insights. Businesses use it to spot pain points before they escalate, tweaking experiences on the fly. From e-commerce giants to SaaS startups, Usabilla's widgets pop up at…
Usabilla was founded in 2009, about 17 years ago, and is headquartered in Amsterdam, Netherlands. Its workforce is listed as between 51 and 200 employees. Its profile files it under Customer Experience, with further tags for Feedback Software, Survey Tools and User Experience. Products on record for it: Website Feedback Widget, App Feedback Tools, Voice of Customer Platform and Survey Builder. Total funding on record is Acquired. Its tagline reads: "Capture customer feedback that drives real business growth".
- Sector
- Customer Experience
- Headquarters
- Amsterdam, Netherlands
- Founded
- 2009
- Employees
- 51-200
- Revenue
- Not Disclosed
- Funding
- Acquired
- Products
- Website Feedback Widget, App Feedback Tools, Voice of Customer Platform, Survey Builder
usabilla.com Web Traffic Statistics
Key findings
- Usabilla (Customer Experience) is ranked #10,288 worldwide in our September 2026 domain ranking, inside the top 100,000, up 25 places from #10,313 in August 2026.
- It is estimated to receive about 103 visits a month from search, 100% of it organic, across 4 ranking keywords.
- Its AI visibility score is 89 out of 100 (grade A), with a published llms.txt of 155 lines.
- Its last technical audit scored 71/100, with "Optimize Page Load Speed" the highest-priority fix.
| Month | Rank | Move |
|---|---|---|
| September 2026 | #10,288 | ▲ 25 |
| August 2026 | #10,313 | ▼ 318 |
| July 2026 | #9,995 | ▼ 310 |
| June 2026 | #9,685 | — |
| May 2026 | #9,685 | ▼ 127 |
| April 2026 | #9,558 | ▼ 759 |
| March 2026 | #8,799 | ▼ 717 |
| February 2026 | #8,082 | — |
What this company does
Usabilla helps companies listen to their customers in real-time through intuitive feedback tools embedded right into websites and apps. Founded in the heart of Amsterdam, they've built a platform that turns fleeting user sentiments into actionable insights. Businesses use it to spot pain points before they escalate, tweaking experiences on the fly. From e-commerce giants to SaaS startups, Usabilla's widgets pop up at…
Our read on the site
The overall SEO health of usabilla.com is moderate, with significant opportunities for improvement in performance and SEO scores. While the site has a solid technical foundation, there are critical content gaps and SEO issues that need to be addressed to enhance visibility and user experience.
usabilla.com Traffic and Visitor Engagement
usabilla.com draws an estimated 103 visits a month from search engines. Effectively all of it is organic — about 103 visits from unpaid results. Spread across 4 ranking keywords, that averages roughly 26 organic visits per keyword.
Monthly visits
103
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
103
100% of all traffic
Paid visits
0
No paid search detected
Organic vs paid
100%
0%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
usabilla.com AI Visibility
On our AI visibility scale usabilla.com earns 89 of 100 points, a grade A. It takes full marks for LLMS.txt, Crawlability and Structured data. The biggest gap is SEO health, at 12 of 20 points (61/100), worth 8 points if closed. It also loses points on Company profile (22/25).
Grade A
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
Present
7/8 core fields
61/100
robots ✓ · sitemap ✓
Detected
Fix these first
- → Complete your company profile so AI answers about you stay accurate.
usabilla.com LLMS.txt
The llms.txt on usabilla.com runs to 155 lines (8,071 characters) across 12 sections, last generated in April 2026. It introduces the site as "Usabilla - Customer Feedback & Experience Platform". It tells AI engines the business works in Customer Experience, User Feedback, Market Research and UX Optimization. It describes 4 products, with prices such as Survey Platform at $49/month starter. Services it lists include Implementation Consulting, Customer Success Management, Custom Widget Development and Data Migration. The audience it names is Business decision-makers, UX teams, aged 25-55 (Global). Technologies it mentions include HTTPS, Viewport Meta, Robots.txt, Sitemap.xml and JavaScript. The keywords it claims start with "Customer Experience", "Feedback", "Surveys" and "Customer Success". It gives the company type as Acquired.
Status
Published
AI engines can read it
Lines
155
In the file
Size
8.1K
Characters
Sections
12
Updated Apr 27, 2026
What the file says
# Usabilla - Customer Feedback & Experience Platform ## About Usabilla stands out as a leader in customer experience management by providing embedded feedback solutions that capture user insights directly on digital touchpoints. Their platform includes customizable widgets for websites, apps, and emails, making it easy to gather qualitative data alongside quantitative metrics. Companies rely on Usabilla to understand user frustrations and delights in real-time, enabling rapid iterations. From heatmaps revealing where users drop off to targeted surveys post-interaction, it's a full suite for VOC programs. They cater to e-commerce, SaaS, media, and finance sectors, where every interaction counts. The value shines in how it connects feedback to business outcomes like reduced churn and higher conversions. Usabilla's acquisition by SurveyMonkey amplified their reach, blending survey power with UX tools. Privacy-first design ensures compliance across regions. Teams get collaborative dashboards for cross-functional action. AI enhancements now auto-categorize responses, saving hours. Scalable for enterprises, yet simple for SMBs. Success metrics from clients show CSAT boosts of 20-30%. Integration ecosystem covers CRMs, analytics, and comms tools. It's feedback that fuels growth, not just data dumps. Usabilla redefines how businesses stay customer-obsessed. **Areas of Work:** Custome
Sections in the file
Areas of work
Keywords it claims
Technologies
Products it tells AI about
- Feedback WidgetContact for pricing
- Survey Platform$49/month starter
- Voice of CustomerEnterprise pricing
- Experience AnalyticsContact for pricing
Services it tells AI about
- Implementation ConsultingCustom quote
- Customer Success ManagementIncluded in enterprise
- Custom Widget DevelopmentProject-based
- Data MigrationContact for quote
Competitors it names
Audience it targets
Business decision-makers, UX teams · 25-55 · Global
Company type
Acquired
usabilla.com Organic Keywords
Google lists usabilla.com for about 4 keywords, which together bring an estimated 103 organic visits a month.
Ranking keywords
4
Found in Google for this domain
Visits they bring
103
Estimated organic visits a month
Top ranking keywords
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
What it ranks for
usabilla.com SEO Audit
The latest technical audit of usabilla.com scored 71 out of 100 overall. Performance is its weakest area at 54, while accessibility scores highest at 88. The audit makes 12 recommendations in all, and 4 of the 4 listed first are rated high priority or critical.
Overall
SEO
Performance
Accessibility
Fix these first
- CriticalOptimize Page Load Speed
- HighUpdate Meta Descriptions
- CriticalFix Broken Links
- HighEnhance Mobile Responsiveness
8 more recommendations, with the exact changes and the pages they apply to, are in the full report.
usabilla.com Competitors and Alternatives
Usabilla's company profile names https://www.surveymonkey.com, https://www.qualtrics.com, https://www.typeform.com and https://www.getfeedback.com as competitors. Its own llms.txt adds https://www.zendesk.com and https://www.customerly.io. Outside its market, the domains ranked closest to it in our worldwide ranking are google.md, silvermob.com, hsforms.net and twiket.com.
usabilla.com Traffic by Country
Which markets this brand actually serves, and where the web links to it from.
Top customer markets
AI estimate · live webWe only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Where its backlinks come from
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
usabilla.com Backlink Analytics
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for usabilla.com yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
Companies ranked next to usabilla.com
Neighbours of #10,288 in our worldwide ranking — each with its own report.
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