Last updated: September 2026
Global rank: Worldwide · 2026-09
#39,295
AI visibility: Grade A
87
SEO health: Latest audit
89
Visits
6.2K
per month, estimated
Keywords
2.7K
ranking in Google
Organic share
100%
6.2K organic visits
LLMS.txt
Published
128 lines AI engines can read
You're seeing the free preview of groovehq.com
groovehq.com Company Profile
Groove offers a shared inbox platform designed to handle customer conversations through organized ticketing and basic automation. Teams can route messages, set up simple rules for responses, and use AI features to draft replies or categorize issues without switching between multiple apps. The system emphasizes clean workflows that cover the core needs of support operations, from initial contact to resolution and repo…
groovehq was founded in 2014, about 12 years ago, and is headquartered in San Francisco, United States. Its workforce is listed as between 51 and 200 employees. It was founded by Alex Turnbull. Its profile files it under Customer Support Software, with further tags for SaaS, Technology and Subscription-Based. Products on record for it: Shared Inbox, Automated Ticketing System and AI-Powered Customer Support Tools. Total funding on record is Bootstrapped. Its tagline reads: "Simple, powerful ticketing built for growing teams".
- Sector
- Customer Support Software
- Headquarters
- San Francisco, United States
- Founded
- 2014
- Employees
- 51-200
- Revenue
- Not Disclosed
- Funding
- Bootstrapped
- Founders
- Alex Turnbull
- Products
- Shared Inbox, Automated Ticketing System, AI-Powered Customer Support Tools
groovehq.com Web Traffic Statistics
Key findings
- groovehq (Customer Support Software) is ranked #39,295 worldwide in our September 2026 domain ranking, inside the top 100,000, down 722 places from #38,573 in August 2026.
- It is estimated to receive about 6,200 visits a month from search, 100% of it organic, across 2,697 ranking keywords.
- Its AI visibility score is 87 out of 100 (grade A), with a published llms.txt of 128 lines.
- Its last technical audit scored 89/100, with "Implement Robots.txt File" the highest-priority fix.
| Month | Rank | Move |
|---|---|---|
| September 2026 | #39,295 | ▼ 722 |
| August 2026 | #38,573 | ▼ 2,810 |
| July 2026 | #35,763 | ▲ 2,524 |
| June 2026 | #38,287 | — |
| May 2026 | #38,287 | ▼ 5,898 |
| April 2026 | #32,389 | ▼ 822 |
| March 2026 | #31,567 | ▼ 2,511 |
| February 2026 | #29,056 | — |
What this company does
Groove offers a shared inbox platform designed to handle customer conversations through organized ticketing and basic automation. Teams can route messages, set up simple rules for responses, and use AI features to draft replies or categorize issues without switching between multiple apps. The system emphasizes clean workflows that cover the core needs of support operations, from initial contact to resolution and repo…
Our read on the site
Good foundation with room for improvement.
groovehq.com Traffic and Visitor Engagement
groovehq.com draws an estimated 6,200 visits a month from search engines. Effectively all of it is organic — about 6,200 visits from unpaid results. Spread across 2,697 ranking keywords, that averages roughly 2.3 organic visits per keyword.
Monthly visits
6.2K
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
6.2K
100% of all traffic
Paid visits
0
No paid search detected
Organic vs paid
100%
0%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
groovehq.com AI Visibility
On our AI visibility scale groovehq.com earns 87 of 100 points, a grade A. It takes full marks for LLMS.txt, SEO health and Structured data. The biggest gap is Crawlability, at 0 of 10 points (robots ✗ · sitemap ✗), worth 10 points if closed. It also loses points on Company profile (22/25).
Grade A
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
Present
7/8 core fields
100/100
robots ✗ · sitemap ✗
Detected
Fix these first
- → Complete your company profile so AI answers about you stay accurate.
- → Add robots.txt and sitemap.xml so AI crawlers can read you.
groovehq.com LLMS.txt
The llms.txt on groovehq.com runs to 128 lines (4,995 characters) across 12 sections, last generated in March 2026. It introduces the site as "Groove - Customer Support Software". It tells AI engines the business works in Customer Support Software, SaaS and Technology. It describes 3 products, including Shared Inbox, Automated Ticketing System and AI-Powered Customer Support Tools. The audience it names is Businesses, Customer Support Teams, aged 25-54 (Global). Technologies it mentions include React, Node.js, AWS and PostgreSQL. The keywords it claims start with "customer support software", "shared inbox", "smart automation" and "AI-powered tools".
Status
Published
AI engines can read it
Lines
128
In the file
Size
5.0K
Characters
Sections
12
Updated Mar 27, 2026
What the file says
# Groove - Customer Support Software ## About Groove is a customer support platform designed to help teams manage customer conversations seamlessly. With a shared inbox, smart automation, and AI-powered tools, Groove streamlines workflows to enhance productivity. The platform caters to growing teams looking for efficient solutions to handle customer inquiries without unnecessary complexity. **Areas of Work:** Customer Support Software, SaaS, Technology ## Things to Remember - **Website:** https://groovehq.com - **Address:** Not Available, San Francisco, United States - **Contact:** [email protected] - **Phone:** +1-415-555-0199 - **Hours:** Mon-Fri: 9AM-5PM - **Timezone:** America/Los_Angeles - **Currency:** USD - **Company Type:** Private - **Employees:** 50 employees - **Revenue:** Not Disclosed - **Hiring Status:** Yes, actively hiring ## Products - **Shared Inbox** (Contact for pricing): A collaborative inbox that allows teams to manage customer inquiries in one place. - **Automated Ticketing System** (Contact for pricing): Automate ticket creation and management to streamline customer support processes. - **AI-Powered Customer Support Tools** (Contact for pricing): Utilize AI to enhance customer interactions and improve response times. ## Services ## Keywords customer support software, shared inbox, smart automation, AI-powered tools, streamlined workflows, help
Sections in the file
Areas of work
Keywords it claims
Technologies
Products it tells AI about
- Shared InboxContact for pricing
- Automated Ticketing SystemContact for pricing
- AI-Powered Customer Support ToolsContact for pricing
Competitors it names
Audience it targets
Businesses, Customer Support Teams · 25-54 · Global
Company type
Private · actively hiring
groovehq.com Organic Keywords
Google lists groovehq.com for about 2,697 keywords, which together bring an estimated 6,200 organic visits a month.
Ranking keywords
2.7K
Found in Google for this domain
Visits they bring
6.2K
Estimated organic visits a month
Top ranking keywords
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
What it ranks for
groovehq.com SEO Audit
The latest technical audit of groovehq.com scored 89 out of 100 overall. Performance is its weakest area at 84, while SEO scores highest at 100. The audit makes 10 recommendations in all, and 3 of the 4 listed first are rated high priority or critical.
Overall
SEO
Excellent
Performance
Accessibility
Excellent
Fix these first
- HighImplement Robots.txt File
- HighCreate and Submit Sitemap
- MediumOptimize Images for Performance
- HighMinimize Render-Blocking Resources
6 more recommendations, with the exact changes and the pages they apply to, are in the full report.
groovehq.com Competitors and Alternatives
groovehq's company profile names zendesk.com, freshdesk.com and helpscout.com as competitors. Its own llms.txt adds intercom.com and frontapp.com. Outside its market, the domains ranked closest to it in our worldwide ranking are eventticketscenter.com, lexsynergy.info, input.ve.it and jimmychoo.com.
groovehq.com Traffic by Country
Which markets this brand actually serves, and where the web links to it from.
Top customer markets
AI estimate · live webWe only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Where its backlinks come from
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
groovehq.com Backlink Analytics
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for groovehq.com yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
Companies ranked next to groovehq.com
Neighbours of #39,295 in our worldwide ranking — each with its own report.
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