Building this domain's report…
Global rank
AI visibility
SEO health
Visits
per month, estimated
Keywords
ranking in Google
Organic share
of all search traffic
LLMS.txt
lines AI engines can read
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Featured
Keywords & Content
Site & Competitors
Building this domain's report…
Global rank
AI visibility
SEO health
Visits
per month, estimated
Keywords
ranking in Google
Organic share
of all search traffic
LLMS.txt
lines AI engines can read
Global rank: Worldwide · 2026-08
#4,781
AI visibility: Grade A
87
SEO health: Latest audit
70
Visits
71.8K
per month, estimated
Keywords
12.2K
ranking in Google
Organic share
89%
64.2K organic visits
LLMS.txt
Published
155 lines AI engines can read
You're seeing the free preview of freshworks.com
A snapshot of how freshworks.com performs in search and in AI answers — every number below is one we hold, not a guess.
What this company does
Freshworks builds software that supports IT service management along with customer service functions. Their offerings include applications for logging and resolving technical issues, handling customer inquiries, and maintaining records of all interactions in one place. The emphasis remains on creating tools that teams can adopt without extensive training or ongoing adjustments, allowing focus to stay on the actual wo…
Our read on the site
The overall SEO health of freshworks.com is moderately strong, with a high SEO score of 92/100. However, there are critical areas for improvement, particularly in performance and best practices, which are currently at 53 and 54 respectively. Addressing these issues will enhance user experience and improve search visibi…
Month by month, how much search traffic this domain earns — how much of it is free, and whether it is winning or losing ground.
Monthly visits
71.8K
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
64.2K
89% of all traffic
Paid visits
Whether AI engines can read this brand, understand it, and cite it when someone asks about its category.
Grade A
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
The file AI engines read to understand a business. This is what it currently tells them about this one.
Status
Published
AI engines can read it
Lines
155
In the file
Size
7.1K
Characters
Sections
12
The searches this domain already ranks for, and how much traffic they bring it.
Ranking keywords
12.2K
Found in Google for this domain
Visits they bring
64.2K
Estimated organic visits a month
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
How the site itself performs — speed, accessibility and the technical basics both search crawlers and AI crawlers depend on.
Overall
SEO
Excellent
The websites this domain competes with for the same searches and the same AI answers.
The business behind the domain — what it does, where it is, and who runs it.
Freshworks builds software that supports IT service management along with customer service functions. Their offerings include applications for logging and resolving technical issues, handling customer inquiries, and maintaining records of all interactions in one place. The emphasis remains on creating tools that teams can adopt without extensive training or ongoing adjustments, allowing focus to stay on the actual wo…
Which markets this brand actually serves, and where the web links to it from.
We only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for freshworks.com yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
Neighbours of #4,781 in our worldwide ranking — each with its own report.
You are looking at one domain. freshworks.com competes in a market, and the same numbers exist for everyone in it — including the sites AI engines recommend instead of yours. Amrut.ai reads all of them, so you can see who is winning, why, and what to change first.
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7.6K
10.52% of its search traffic
89%
11%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
Present
6/8 core fields
92/100
robots ✓ · sitemap ✗
Detected
Fix these first
Updated Mar 7, 2026
# Freshworks - Customer Service & IT Solutions ## About Freshworks provides enterprise-grade software solutions designed to simplify customer service and IT operations. Their products are user-friendly, quick to implement, and deliver measurable results for businesses of all sizes. By focusing on customer and employee experiences, Freshworks empowers teams with the tools they need to excel in their roles. With a commitment to innovation, Freshworks continues to expand its offerings to meet the evolving needs of its clients. **Areas of Work:** Software as a Service, Customer Service, IT Service Management ## Things to Remember - **Website:** https://freshworks.com - **Address:** 1250 Bayhill Drive, Suite 300, San Mateo, CA, United States - **Contact:** [email protected] - **Phone:** +1-888-900-9646 - **Hours:** Mon-Fri: 9AM-5PM - **Timezone:** America/Los_Angeles - **Currency:** USD - **Company Type:** Public - **Employees:** 2000 employees - **Revenue:** $100M - **Hiring Status:** Yes, actively hiring ## Products - **Freshdesk** (Contact for pricing): A cloud-based customer support software that helps businesses manage customer queries and issues efficiently. - **Freshservice** (Contact for pricing): An IT service management solution designed to streamline IT operations and support for enterprises. - **Freshsales** (Contact for pricing): A CRM software that helps sales te
Sections in the file
Areas of work
Keywords it claims
Technologies
Performance
Accessibility
8 more recommendations, with the exact changes and the pages they apply to, are in the full report.
Products it tells AI about
Audience it targets
Professionals, Businesses, IT Managers, Customer Support Teams · 25-54 · Global
Company type
Public · actively hiring