Last updated: September 2026
Global rank: Worldwide · 2026-09
#229,322
AI visibility: Grade D
56
SEO health: Not audited
—
Visits
58.4K
per month, estimated
Keywords
38.0K
ranking in Google
Organic share
100%
58.4K organic visits
LLMS.txt
Published
151 lines AI engines can read
You're seeing the free preview of support.com
support.com Company Profile
Support.com provides technical support services designed to help users overcome a wide range of computer and device issues. From troubleshooting internet connections to removing viruses and optimizing system performance, their support specialists handle common problems that arise with personal computers, smartphones, and other gadgets. They operate through remote sessions where technicians can access the user's syste…
Support.com was founded in 1999, about 27 years ago, and is headquartered in United States. Its workforce is listed as between 51 and 200 employees. Its profile files it under Tech Support, with further tags for Customer Service, Remote Assistance and IT Services. Its tagline reads: "Expert On-Demand Tech Support".
- Sector
- Tech Support
- Headquarters
- United States
- Founded
- 1999
- Employees
- 51-200
- Revenue
- Not Disclosed
- Funding
- Not Disclosed
support.com Web Traffic Statistics
Key findings
- Support.com (Tech Support) is ranked #229,322 worldwide in our September 2026 domain ranking, up 2,210 places from #231,532 in August 2026.
- It is estimated to receive about 58,400 visits a month from search, 100% of it organic, across 38,000 ranking keywords.
- Its AI visibility score is 56 out of 100 (grade D), with a published llms.txt of 151 lines.
| Month | Rank | Move |
|---|---|---|
| September 2026 | #229,322 | ▲ 2,210 |
| August 2026 | #231,532 | ▼ 21,741 |
| July 2026 | #209,791 | ▲ 851 |
| June 2026 | #210,642 | — |
| May 2026 | #210,642 | ▲ 8,728 |
| April 2026 | #219,370 | ▼ 25,099 |
| March 2026 | #194,271 | ▼ 16,166 |
| February 2026 | #178,105 | — |
What this company does
Support.com provides technical support services designed to help users overcome a wide range of computer and device issues. From troubleshooting internet connections to removing viruses and optimizing system performance, their support specialists handle common problems that arise with personal computers, smartphones, and other gadgets. They operate through remote sessions where technicians can access the user's syste…
support.com Traffic and Visitor Engagement
support.com draws an estimated 58,400 visits a month from search engines. Effectively all of it is organic — about 58,400 visits from unpaid results. Spread across 38,000 ranking keywords, that averages roughly 1.5 organic visits per keyword.
Monthly visits
58.4K
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
58.4K
100% of all traffic
Paid visits
0
No paid search detected
Organic vs paid
100%
0%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
support.com AI Visibility
On our AI visibility scale support.com earns 56 of 100 points, a grade D. It takes full marks for LLMS.txt. The biggest gap is SEO health, at 0 of 20 points (Not scanned yet), worth 20 points if closed. It also loses points on Crawlability (0/10), Company profile (16/25) and Structured data (0/5).
Grade D
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
Present
5/8 core fields
Not scanned yet
Not scanned yet
Not detected
Fix these first
- → Complete your company profile so AI answers about you stay accurate.
- → Run a full SEO scan — technical health is unscored until then.
support.com LLMS.txt
The llms.txt on support.com runs to 151 lines (5,049 characters) across 12 sections, last generated in April 2026. It introduces the site as "support.com". It tells AI engines the business works in Tech Support, Customer Service and IT Services. It describes 4 products, with prices such as Tech Support Plan at $19.99/month and Mobile Support at $49.99. Services it lists include Remote Diagnostics, Software Installation, Data Recovery and Printer Setup. The audience it names is Consumers, Small Business Owners, aged 25-65 (United States). Technologies it mentions include TeamViewer, Zendesk, Intercom, LogMeIn and LiveAgent. The keywords it claims start with "tech support", "computer repair", "remote help" and "IT support".
Status
Published
AI engines can read it
Lines
151
In the file
Size
5.0K
Characters
Sections
12
Updated Apr 13, 2026
What the file says
# support.com ## About Support.com is a provider of on-demand technical support services, helping users resolve issues with computers, smartphones, tablets, and home networks remotely. They serve individual consumers and small businesses with expert assistance for diagnostics, repairs, setups, and maintenance. The company emphasizes quick, reliable support to enhance user experience and productivity. **Areas of Work:** Tech Support, Customer Service, IT Services ## Things to Remember - **Website:** https://support.com - **Address:** - **Contact:** - **Phone:** - **Hours:** - **Timezone:** - **Currency:** USD - **Company Type:** Private - **Employees:** 51-200 - **Revenue:** $50M - **Hiring Status:** Not currently hiring ## Products - **Tech Support Plan** ($19.99/month): Unlimited remote support for devices and software - **PC Tune-Up** (Contact for pricing): Optimization and virus removal for Windows PCs - **Mobile Support** ($49.99): Troubleshooting for iOS and Android devices - **Network Setup** (Contact for pricing): Home WiFi configuration and optimization ## Services - **Remote Diagnostics** (): Identify and fix hardware/software issues remotely - **Software Installation** (): Assistance with app and OS installations - **Data Recovery** (): Recover lost files from devices - **Printer Setup** (): Configure printers and resolve connectivity issues ## Keywords tec
Sections in the file
Areas of work
Keywords it claims
Technologies
Products it tells AI about
- Tech Support Plan$19.99/month
- PC Tune-UpContact for pricing
- Mobile Support$49.99
- Network SetupContact for pricing
Services it tells AI about
- Remote Diagnostics
- Software Installation
- Data Recovery
- Printer Setup
Competitors it names
Audience it targets
Consumers, Small Business Owners · 25-65 · United States
Company type
Private
support.com Organic Keywords
Google lists support.com for about 38,000 keywords, which together bring an estimated 58,400 organic visits a month.
Ranking keywords
38.0K
Found in Google for this domain
Visits they bring
58.4K
Estimated organic visits a month
Top ranking keywords
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
What it ranks for
support.com Competitors and Alternatives
Support.com's company profile names hellotech.com, puls.com, ubreakifix.com and geeksonsite.com as competitors. Its own llms.txt adds rescuecom.com and nerds2go.com. Outside its market, the domains ranked closest to it in our worldwide ranking are genevaenvironmentnetwork.org, dchosting.hu, mir.com.my and webscraper.io.
support.com Traffic by Country
Which markets this brand actually serves, and where the web links to it from.
Top customer markets
AI estimate · live webWe only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Where its backlinks come from
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
support.com Backlink Analytics
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for support.com yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
support.com SEO Audit
How the site itself performs — speed, accessibility and the technical basics both search crawlers and AI crawlers depend on.
This site hasn't been audited yet.
The SEO report runs a fresh crawl and scores over 100 technical checks.
Companies ranked next to support.com
Neighbours of #229,322 in our worldwide ranking — each with its own report.
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