Last updated: September 2026
Global rank: Worldwide · 2026-09
#233,512
AI visibility: Grade D
59
SEO health: Latest audit
0
Visits
2.0K
per month, estimated
Keywords
602
ranking in Google
Organic share
100%
2.0K organic visits
LLMS.txt
Published
79 lines AI engines can read
You're seeing the free preview of customer-alliance.com
customer-alliance.com Company Profile
Customer Alliance helps businesses collect and act on customer feedback at scale. Their platform brings together review management, satisfaction surveys, and loyalty programs so teams can see what matters most to their customers. Companies use the software to close feedback loops quickly and turn insights into real improvements across service, product, and support. The system works for both small teams and larger org…
Founded in 2014 (about 12 years ago), Customer Alliance is based in Berlin, Germany. Its workforce is listed as between 11 and 50 employees. Its profile files it under Software & Internet, with further tags for Marketing, Sales & Customer Experience; Customer Feedback Management; and Online Review Management. Total funding on record is Bootstrapped. Its tagline reads: "Turning customer feedback into lasting loyalty".
- Sector
- Software & Internet
- Headquarters
- Berlin, Germany
- Founded
- 2014
- Employees
- 11-50
- Revenue
- Not Disclosed
- Funding
- Bootstrapped
customer-alliance.com Web Traffic Statistics
Key findings
- Customer Alliance (Software & Internet) is ranked #233,512 worldwide in our September 2026 domain ranking, up 12,641 places from #246,153 in August 2026.
- It is estimated to receive about 1,974 visits a month from search, 100% of it organic, across 602 ranking keywords.
- Its AI visibility score is 59 out of 100 (grade D), with a published llms.txt of 79 lines.
- Its last technical audit scored 0/100, with "Implement Title and Meta Description" the highest-priority fix.
| Month | Rank | Move |
|---|---|---|
| September 2026 | #233,512 | ▲ 12,641 |
| August 2026 | #246,153 | ▼ 9,259 |
| July 2026 | #236,894 | ▼ 15,570 |
| June 2026 | #221,324 | — |
| May 2026 | #221,324 | ▲ 6,042 |
| April 2026 | #227,366 | ▲ 6,047 |
| March 2026 | #233,413 | ▲ 45,327 |
| February 2026 | #278,740 | — |
What this company does
Customer Alliance helps businesses collect and act on customer feedback at scale. Their platform brings together review management, satisfaction surveys, and loyalty programs so teams can see what matters most to their customers. Companies use the software to close feedback loops quickly and turn insights into real improvements across service, product, and support. The system works for both small teams and larger org…
Our read on the site
The overall SEO health of https://customer-alliance.com is critically poor, with missing essential on-page elements such as title, meta description, and H1 tags. Additionally, significant technical issues such as the absence of a viewport meta tag, robots.txt, and sitemap.xml further hinder its performance and visibili…
customer-alliance.com Traffic and Visitor Engagement
Search engines send customer-alliance.com an estimated 1,974 visits a month. Effectively all of it is organic — about 1,974 visits from unpaid results. Spread across 602 ranking keywords, that averages roughly 3.3 organic visits per keyword.
Monthly visits
2.0K
Latest estimate
Change
No monthly history yet
It starts building from the first scan
Organic visits
2.0K
100% of all traffic
Paid visits
0
No paid search detected
Organic vs paid
100%
0%
We don't hold a month-by-month history for this domain yet.
The traffic dashboard builds one from the first scan onwards.
customer-alliance.com AI Visibility
customer-alliance.com scores 59 out of 100 on our AI visibility scale, grade D. It takes full marks for LLMS.txt. The biggest gap is SEO health, at 0 of 20 points (0/100), worth 20 points if closed. It also loses points on Crawlability (0/10), Company profile (19/25) and Structured data (0/5).
Grade D
Scored from this domain's own data — llms.txt, profile completeness, technical health, crawlability and structured data.
Present
6/8 core fields
0/100
robots ✗ · sitemap ✗
Not detected
Fix these first
- → Complete your company profile so AI answers about you stay accurate.
- → Add robots.txt and sitemap.xml so AI crawlers can read you.
customer-alliance.com LLMS.txt
The llms.txt on customer-alliance.com runs to 79 lines (4,960 characters) across 12 sections, last generated in May 2026. It introduces the site as "Customer Alliance". It tells AI engines the business works in Software & Internet; Marketing, Sales & Customer Experience; and Customer Feedback Management. It describes 4 products, including Feedback Hub, NPS Tracker and Loyalty Builder. Services it lists include Survey Design, Feedback Analysis, Integration Setup and Training Sessions. Technologies it mentions include HTTPS and Web Analytics. The keywords it claims start with "online review management", "customer experience improvement", "feedback analysis tools" and "customer loyalty programs".
Status
Published
AI engines can read it
Lines
79
In the file
Size
5.0K
Characters
Sections
12
Updated May 17, 2026
What the file says
# Customer Alliance ## About Customer Alliance helps businesses collect and act on customer feedback at scale. Their platform brings together review management, satisfaction surveys, and loyalty programs so teams can see what matters most to their customers. Companies use the software to close feedback loops quickly and turn insights into real improvements across service, product, and support. The system works for both small teams and larger organizations that need structured ways to track NPS and other key metrics. Over time, brands see higher retention rates and stronger word-of-mouth because issues get fixed before they grow. The company focuses on making feedback collection simple and the analysis straightforward so non-technical users can still drive change. Customer Alliance also integrates with popular CRM and helpdesk tools so data flows without extra manual work. Their approach centers on practical dashboards that highlight trends rather than overwhelming users with raw numbers. Many clients report that regular feedback programs help them stay ahead of competitors who ignore customer signals. The platform supports multiple languages and regions, making it useful for international teams that serve diverse markets. Customer Alliance emphasizes privacy and compliance so sensitive responses stay protected under current regulations. Their onboarding process is designed to
Sections in the file
Areas of work
Keywords it claims
Technologies
Products it tells AI about
- Feedback HubContact for pricing
- NPS TrackerContact for pricing
- Loyalty BuilderContact for pricing
- Review ResponderContact for pricing
Services it tells AI about
- Survey DesignContact for pricing
- Feedback AnalysisContact for pricing
- Integration SetupContact for pricing
- Training SessionsContact for pricing
Competitors it names
Company type
Private
customer-alliance.com Organic Keywords
Google lists customer-alliance.com for about 602 keywords, which together bring an estimated 1,974 organic visits a month.
Ranking keywords
602
Found in Google for this domain
Visits they bring
2.0K
Estimated organic visits a month
Top ranking keywords
No ranked-keyword data cached for this domain yet.
Ranked Keywords pulls the full list on its first run.
What it ranks for
customer-alliance.com SEO Audit
The latest technical audit of customer-alliance.com scored 0 out of 100 overall. The audit makes 20 recommendations in all, and 4 of the 4 listed first are rated high priority or critical.
Overall
SEO
Performance
Accessibility
Fix these first
- CriticalImplement Title and Meta Description
- CriticalAdd H1 Tags
- HighCreate a Robots.txt File
- HighGenerate Sitemap.xml
16 more recommendations, with the exact changes and the pages they apply to, are in the full report.
customer-alliance.com Competitors and Alternatives
Customer Alliance's company profile names https://www.feedbackify.com, https://www.qualtrics.com, https://www.surveymonkey.com and https://www.getfeedback.com as competitors. Its own llms.txt adds https://www.zendesk.com and https://www.typeform.com. Outside its market, the domains ranked closest to it in our worldwide ranking are shelterness.com, tomsgears.com, mind.de and ya1.ru.
customer-alliance.com Traffic by Country
Which markets this brand actually serves, and where the web links to it from.
Top customer markets
AI estimate · live webWe only measure visitor geography for domains whose analytics are connected to us. For everyone else this is read live from the web and shown as an estimate — never mixed in with the measured numbers.
No market breakdown available for this brand.
Where its backlinks come from
Measured. The country each linking site is hosted in — a real signal of which regions know this brand.
No backlink sample for this domain yet.
Backlink Analytics collects one on its first run.
customer-alliance.com Backlink Analytics
Who vouches for this domain. Strong, varied links are still the clearest signal of authority — to search engines and to AI engines that cite sources.
We haven't run a backlink crawl for customer-alliance.com yet, so there are no link counts to show. Backlink Analytics builds the profile on its first run and it appears here after that.
—
links on file
Companies ranked next to customer-alliance.com
Neighbours of #233,512 in our worldwide ranking — each with its own report.
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